Automate or Die: TEMIA Thought Leader Panel 

Posted by David Sonenstein on March 27, 2018


Industry Association TEMIA Will Gather More than 48 Companies and 70 Registrants to Discuss Ways that Automation Will Disrupt the Market in Positive Negative and Unexpected Ways. Ezwim will particiapte in the event on April 2-4 in Nashville. Present will be David Sonenstein, Executive Director of Ezwim, who is also part of the TEMIA board.


TEMIA, the Technology Expense Management Industry Association, is an independent non-profit that was established by Solutions providers for solutions providers. Through its executive board, solutions providers set its agenda and priorities. The upcoming meeting in Nashville will feature many of its member companies in prominent roles speaking on a range of issues that will address theme of Managing in the Age of Disruption.

Forty-Eight companies and more than 70 people have registered for the April 2-4 meeting. The Solution Providers represent a wide range of different approaches to Technology Management, Telecom Expense Management, Managed Mobility Services, Wireless Expense Management, Mobile Device Management and other related areas. TEMIA’s meetings provide a unique opportunity for some of the best-known Solution Providers and emerging firms to break from competing for client business to network, exchange ideas, develop standards, discuss best practices and raise the image of the industry through its Ethics Code.

The panel scheduled to discuss “Automate or Die” will spotlight David Sonenstein, Executive Director of Ezwim, Eric Sendelbach, Chief Technology Officer for MOBI and Alex Mordach Director of Technology Solutions at Wireless Analytics. Automation has the potential to disrupt the market in many positive ways. There will be opportunities for competitors to discuss ways to do a better job promoting things that the industry is automating. Panelists also will discuss how automation is different from Artificial Intelligence (AI); API strategies; their philosophy behind automation and finding a balance between spending for automation and making businesses more efficient and profitable through automation.

Alex Mordach Director of Technology Solutions at Wireless Analytics ( said, “As mobility continues to evolve from flip phones, to BlackBerry devices, smartphones, and now the world of connected everything, we as an industry must continue to evolve along with it. Clients are demanding that we provide more and more services, while continually doing so at a lower cost. Automation is not only a nice to have, but a must have in order to maintain profitability. The question is, do organizations have the ability to automate in the right places to increase operational efficiency, or will they become distracted by the idea of “shiny tools” that do not impact the bottom line and end user experience?

Eric Sendelbach, Chief Technology Officer for MOBI ( said “Automation is a disruptor across almost every industry and ours is no different. MOBI has made significant investments incorporating AI and automation in our software offering through our Mobots initiatives. I can’t wait to discuss these topics with the panel, share our views, and get a sense of what the industry is thinking as a whole around how automation can both help our firm and our enterprise clients.”

David Sonenstein, Executive Director of Ezwim (, said, “As service providers, we can all agree that automation has very clear operational value, but my question to our membership is where it adds or dilutes the value of your proposition in the eyes of the client. While it may add value knowing that data gathering and aggregation, even ordering and MACD, are fully automated, are clients ready to be interacting with chat bots for support or ready to make cost-impacting decisions delivered by algorithms?”


About Temia 

TEMIA is non-profit organization made up of approximately 50 members. Its ongoing mission is to raise awareness, foster industry growth, improve the quality and value of solutions, and establish industry standards. Further, TEMIA members subscribe to a Code of Ethics, which clearly establishes standards and differentiates their level of commitment to their clients. TEMIA does not sell consulting services or solutions.

Members provide solutions for enterprises in: Technology Management, Managed Services, Expense Management, Telecommunications Management, Telecom Expense Management (TEM), Mobile Expense Management, Managed Mobility Services (MMS), Mobile Device Management MDM and Enterprise Mobility Management (EMM) solutions.


Learn more about TEMIA online at
Twitter: @TEMIAssoc | LinkedIn Group:



Topics: Partner, General, News, Events

Written by David Sonenstein

David joined Ezwim in 2012 and is responsible for all business operations for Ezwim in the Americas. He has over 15 years of experience in the telecom industry, over half of that in the TEM space specifically, with previous positions held at Sprint Nextel, Level 3 Communications, and Visage Mobile. He is an acting officer of Ezwim LLC, and is serving on the ETMA Executive Board as Secretary in addition to sitting on the Ethics committee.

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