Mark Happel

As Director of Growth, Mark is responsible for the Ezwim growth strategy as well as providing direct support to Sales. Mark has over 20 years of experience in telecom working in different fields including operations, product, and sales & marketing.
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Recent Posts

Ezwim at CEM in Telecoms Europe

Posted by Mark Happel on August 29, 2018

Ezwim is sponsoring the Customer Experience Management in Telecoms Europe conference taking place on September 25-27, 2018 in Prague. Join us there!  

The conference is Europe’s premier meeting place for the telecoms customer experience community, focusing on achieving a seamless omnichannel customer experience to remain ahead of competition. 

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Topics: News, Events

Brightstar, Ezwim and PTS Consulting bring MobileLife+ to the market

Posted by Mark Happel on June 6, 2018

 

June 6, 2018 – Brightstar, Ezwim and PTS are proud to announce a new partnership to provide Mobile Life+ starting in Europe and North America. Building on the complementary strengths of the three partners, this new service offering addresses the increasing challenge businesses face when enabling a mobile workforce with the right tools at the right time in a cost-effective manner by providing enterprise mobile as a service (EMaaS).

 

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Topics: News

Ezwim wins ETMA achievement award 3rd year in a row.

Posted by Mark Happel on May 3, 2018

 

May 5, 2018 – ETMA, the Enterprise Technology Management Association, formerly TEMIA the Technology Expense Management Industry Association peers vote to recognize Ezwim and Network Control for the Partnership Achievement award at its conference in Nashville. 

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Topics: News

Webinar: Are Your SaaS Providers GDPR Ready?

Posted by Mark Happel on April 19, 2018

What you need to know to check your SaaS provider.

The date of the 25th of May is coming closer. Ezwim is fully GDPR ready. But are you, and more importantly, are your SaaS providers?

We notice talking with many of our customers that not everyone is as prepared as we are. Fortunately, we can help you from our experience in preparation and roll out.

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Topics: GDPR, Events

Ezwim Global View NEW Look and Feel

Posted by Mark Happel on January 29, 2018

 

It is here! Ezwim is proud to announce it has a new look and feel for Ezwim Global View. 

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Topics: Product Update

Operator Brochure Feature – Customer Satisfaction

Posted by Mark Happel on November 24, 2017

In our operator product brochure we describe what we can offer for operators. We identify 3 different main operator challenges, which are Cost Leadership, Upselling and Customer Satisfaction. In this feature blog we focus on the solutions we offer for the latter.

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Topics: Operator

Ezwims Super Sweet 16!

Posted by Mark Happel on November 15, 2017

Ezwim is proud to announce that we are listed for the sixth year in a row in the Main Software 50! The Main Software 50 is an annual ranking of the fifty most successful Dutch software companies of that year

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Topics: News

Operator Brochure Feature - Efficiency

Posted by Mark Happel on September 8, 2017

In our operator product brochure we describe what we can offer for operators. We identify 3 different main operator challenges, one of which is efficiency / cost leadership. In this feature blog we focus on the cost leadership solutions we offer.  

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How to Provide a Good Customer Demo

Posted by Mark Happel on August 24, 2017
 
 
A customer demo of a (SaaS) software solution is a very strong sales tool. It can show the potential customer the value it can get with the solution.  However, to give a good demo requires preparation. Just showing the solution is not the way to do it. You need to know what to show the customer to meet the customer expectations. So don't ever "just" show the tool if you want to sell to the customer. 
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